Privacy Policy
Last Updated: April 17, 2025
1. Introduction
SADOWARE LLC ("SADOWARE," "we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website (the "Site") and our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, company name, and job title, which you provide when you contact us, request a consultation, or subscribe to our communications.
- Usage Data: We may collect information about how you interact with our Site, such as the pages you visit, the links you click, your IP address, browser type, operating system, and referring URLs. This information is often collected through cookies and similar tracking technologies.
- Information Related to Services: When you engage with our specific IT solutions or cybersecurity services, we may collect information relevant to those services as outlined in our agreements. This may include data related to your IT infrastructure or security posture, always handled with strict confidentiality and in accordance with applicable regulations.
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries and requests.
- To provide you with information about our services.
- To schedule consultations and provide quotes.
- To deliver and improve our IT solutions and cybersecurity services.
- To personalize your experience on our Site.
- To send you newsletters, marketing communications, and updates (where you have consented to receive them).
- To analyze website usage and trends to improve our Site and services.
- To comply with legal obligations.
- For other purposes with your consent.
4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email marketing, and other services. These providers are contractually obligated to protect your information.
- Business Partners: In some cases, we may partner with other companies to offer specific services. We will only share your information with these partners when necessary to provide the services and with your consent where required.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activities. Cookies are small data files stored on your device. We use cookies to:
- Enhance your browsing experience.
- Personalize content.
- Analyze website traffic.
- Track the effectiveness of our marketing campaigns.
You can control cookies through your browser settings. You may be able to disable cookies or set your browser to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our Site.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information for certain purposes.
- Restrict the processing of your personal information.
- Request the transfer of your personal information to another controller (data portability).
- Withdraw your consent at any time (where processing is based on consent).
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may require you to verify your identity before responding to your request.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law.
9. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
SADOWARE LLC
tdowell@sadoware.com
9545882365